Effective Date: June, 2025
hiPrep (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our online tutoring platform via our website or mobile application (collectively, “the Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
From Parents:
- Full name and contact information
- Email address
- Child’s full name, date of birth, and time zone
- Tutoring preferences and session history
From Tutors:
- Full name and contact information
- Email address
- Time zone
- Educational background and certifications
- Profile details and tutoring preferences
Automatically Collected Information:
- Device and browser type
- IP address and general location
- Platform usage data (e.g., pages visited, features used)
2. How We Use Your Information
We use personal information to:
- Facilitate account creation and platform access
- Match parents and tutors based on preferences and qualifications
- Schedule and manage tutoring sessions
- Communicate updates, confirmations, and support messages
- Ensure compliance with our Terms of Service
- Improve the Platform and develop new features
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Verified tutors or parents, for the purpose of facilitating a match
- Service providers (e.g., cloud hosting, analytics tools) under strict confidentiality
- Law enforcement or regulatory bodies if required by law
4. Data Retention
We retain your data as long as your account is active or as needed to provide our services. You may request deletion of your personal data by contacting us (see Section 8).
5. Security
We implement appropriate security measures (including encryption and access controls) to protect your information from unauthorized access, disclosure, or misuse.
6. Children’s Privacy
We collect limited information about children only as provided by their parents/guardians for the purpose of matching with tutors. We do not allow children to create accounts or interact directly with the Platform without parental supervision.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain data processing activities
To exercise these rights, please contact us (see Section 8).
8. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, you can contact us at:
hiPrep Team
Email: [email protected]
Phone: +2348103778566
Address: 3 Atabara Street, Wuse II, Abuja, Nigeria
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by email or via the Platform.